Science Direct access issue : workaround

If you are unable to access full-text articles on the Science Direct platform, please try the workaround below. This is a known issues affecting Science Direct users and the publisher is working to find a resolution.

Thank you for your patience.

Workaround – Download articles from the results page

Please tick on the box beside the article you wish to download and click on the download button. A zip file will be downloaded containing the PDF.















If you have any questions please contact the ejournals@cambridge helpdesk.

How to use eresources@cambridge: #9 Checking journal holdings

We have access to over 120,000 ejournals, but our access to these journals does not always include full access from volume 1 to present in our holdings.

Searching for journals in iDiscover or the ejournals search you will see a list of results with brief descriptions of each journal.

The date information in this short results screen record shows that the journal began being published in 2006 and does not include an end date.

Clicking on the ‘Online access’ link will open the journal for access on the EBSCO platform, but we are only offered volumes for the years 2007-2010.

The ‘Online access’ link will open a webpage from the first link listed alphabetically in the full iDiscover record.

If there is more than one link the holdings date range may be different for each. Checking these links may offer access to the journal via a different link.

For the ‘Oxford Journal’ we only have one link for access – the EBSCO link that led to the page shown above.

Clicking on the journal title from the short form record will open the full record and show the link/s and holdings information for the journal.

The date range for our holdings that are shown in the ‘View it’ box in the record show us that our access is limited to the years 2007 to 2010.

As no other links are available for online access it may be possible to find a print copy of the journal. If no print copy is available your local Inter-Library Loans or Document Delivery Service should be able to hold of a copy of the article.

Details of Inter-Library Loans and Document Delivery Services available to members of the University of Cambridge are available from the eresources pages.

If you have any questions or want to contact us please do so  ejournals@cambridge helpdesk


How to use eresources@cambridge: SPECIAL – The advice we often give to help with access problems

If you click on a link to an article or ejournal and the page does not load correctly we would suggest that you take two steps to make sure that the problem is not local to your computer.


What browser are you using? Does the article or ejournal open if you use a different browser?

This is suggested when the article/ejournal opens correctly for us (on and off campus) and we want to work out if the issue is with the  browser of the person who is experiencing an access issue.


It can be useful to delete the history, cookies and cache from your browser before closing and reopening it. Does this help you get access?

This is suggested when the article or ejournal opens in a second browser, but not the primary browser that is being used. Errors can get stored in browsers. By deleting history, etc. you can sometimes clear the problem and get access.


If you cannot access what you need you can check if it is include in our eresources collection by searching for it in iDiscover. We may have access to what you need via a different platform.

If you have any questions or want to contact us please do so  ejournals@cambridge helpdesk